The intelligent decision platform
Instant intelligence. Total data control.
Ask anything of your data. Describe what you need in plain words — Thisys builds it, collects the data, reads it, and hands you the decision: a Decision Report with the verdict, the evidence behind it and what to do next. Personal data caught and masked, retention and deletion you control, one named AI provider, and your content is never used to train AI models.
Healthy overall, but effort dips for Free-plan users waiting longest on a first reply.
One platform · five moves
Everything from raw input to the action you take next.
Most tools stop at collecting answers. Thisys carries the whole loop — and AI and your team run across all of it.
Ask
Collect data four ways — ask an audience, key it in, upload files, or a live feed. Describe it and AI drafts it.
Analyse
Summaries, cross-tabs, segments and trends — plus an AI Decision Report: the verdict, what moves the score and what to do next, with any AI sentence that contradicts the computed figures left out.
Assess
Score answers against a key, partial credit included. Pass marks, gradebooks, item analysis and certificates anyone can verify.
Act
Turn insight into action — automation rules on the answers that matter, alerts, tracked follow-ups, signed webhooks, Slack and Teams, and a REST API.
Protect
Personal data — names, contacts, tax file, Medicare and card numbers — caught by checksum-validated scans and masked wherever results are shared. Find, export or erase one person's data on request.
Four ways to collect data
Bring data in from anywhere.
Ask an audience, key it in, upload what you already have, or pipe it in continuously. However the data arrives, Thisys takes it from there.
Ask an audience
Build a survey, form or quiz in minutes and share a live link — or describe it and let AI draft it.
Key it in
Collected answers offline? Type them straight in and analyse them the same way.
Upload your files
Bring spreadsheets and exported responses — CSV, Excel and more. Thisys builds the survey from the columns and analyses them like any other responses; you review every step.
API feed & integrations
Build an API feed and integrate it into your workflow — data flows in continuously from your own systems, collected and analysed automatically.
The intelligence is the point
Put a question to your data. Get the answer — not a spreadsheet.
A Decision Report that names the verdict, the drivers behind the score and the actions to take — its figures checked against the computed numbers, and a sentence that contradicts them left out — then exports to PowerPoint, Word or PDF, or shares as a masked, read-only link. Themes across the open-text answers, and a direct line to your data: ask, and Thisys answers from the responses themselves.
Perth tracks the rest of the country on quality and staff, but sits about 1.2 points lower on delivery speed — the gap is logistics, not service. 40 of 133 Perth customers mention a late or missed delivery.
What others meter
The things other tools charge for.
Limits that warn you first
Every tool has a limit; the damage is hitting it silently, mid-campaign. We email you at 50, 80, 90 and 100 percent, then keep collecting into a grace band before anything stops.
Cross-tabulation
Compare any question against any other — satisfaction by location, NPS by tenure, outcome by segment. The first thing a researcher reaches for, routinely behind a paywall elsewhere.
Retention & consent, built in
Set how long each survey keeps responses, purged automatically after — every new survey on every plan starts at 24 months — and record consent with a timestamp. Ahead of most tools at any price.
Ready-made starts
Don’t start from a blank page.
570 editable starting points across 30 industries — customer experience, employee engagement, patient feedback, course evaluation and more. Each is previewable in full and editable the moment you start. Or type a brief and let AI draft the whole thing.
- Customer ExperienceNPS, CSAT, effort and post-support follow-ups
- Human ResourcesEngagement pulses, onboarding, exit interviews, eNPS
- Education & TrainingCourse feedback, student voice, training evaluation
- Healthcare & WellnessPatient experience, intake forms, clinic follow-ups
- Market ResearchBrand trackers, concept tests, usage and attitude studies
- Events & ConferencesRegistration, session ratings, post-event debriefs
Built to be trusted
The intelligence assists. You stay accountable.
Accountable AI
Every AI result is yours to review — each notice names what can go wrong and the check that catches it. Reports, themes, translations and flags are drafts until you accept them; a survey built in one step can be reviewed, edited or closed at any time. It drafts and suggests; you decide.
Privacy built in
Personal information (PII) — names, contact details, government identifiers — is caught by a checksum-validated scan — on demand, or on each new response when a rule watches for it — and masked on public results, shared responses and shared reports, with consent, withdrawal and retention controls.
Your data, your call
Encrypted in transit, with export or delete on demand and a retention window per survey (you set your own from Pro). Every provider that processes your data is named on our Security page. Dedicated hosting is available to Enterprise on request.
AI metered in the open
Every AI action is priced in credits at real model cost, and every plan, Free included, comes with a monthly allowance. AI reads a survey's responses only once you allow it, and a run your credits can't cover is refused before it starts — never charged after.
SOC 2 and HIPAA are under consideration. We host and manage Enterprise instances ourselves; running Thisys on your own servers (BYOC / self-hosting) is a separate conversation — ask us.
Pricing
Start free. Upgrade only if you need to.
The free plan is not a trial. Unlimited surveys, 1,000 answers a month, every question type, all 570 templates, skip logic, answer validation and CSV, Excel and SPSS export, permanently.
Questions people actually ask
- Is Thisys really free?
- Yes. The free plan includes unlimited surveys, 1,000 answers a month, all question types, all 570 templates, skip logic, answer validation and CSV, Excel and SPSS export, with no time limit and no card required. Pro adds response filters, custom themes, cross-tabulation, email invitations and public results dashboards, consent notices and retention windows; Business adds webhooks and API access, contacts and team workspaces. Nothing stops without warning: we email you well before a limit matters, and collection continues into a grace band past it.
- Is there a limit on how much I can collect?
- Yes, and we tell you where it is. The allowance is counted in answers — one answered question — so a long survey uses more of it than a short one: 1,000 answers a month on Free, 50,000 on Pro, 250,000 on Business, across every survey you own, resetting at the start of each calendar month. What we will not do is stop you without warning. You are emailed at 50, 80, 90 and 100 percent of the allowance, and collection continues past it into a grace band — 10 percent on Free, 20 on Pro, 25 on Business — so a live campaign has time to react and nobody answering your survey is turned away mid-form. If you need more mid-campaign, extra capacity can be bought without changing subscription.
- Do respondents need an account to answer?
- No. Respondents open a link and answer. Their progress is saved as they move between pages, so they can close the tab and come back to where they left off on the same device — or on any device from a personal invitation link. On an anonymous link their place is kept only while the tab stays open, so nobody who shares their computer can reopen their answers; you can change that on the survey's Options tab.
- What is cross-tabulation and why does it matter?
- Cross-tabulation compares the answers to one question against the answers to another — satisfaction by location, for example, or NPS by how long someone has been a customer. It is the difference between knowing your average score and knowing which group is pulling it down. In Thisys it is available from the Pro plan up.
- Can I collect responses anonymously?
- Yes. Anonymous mode is set per collector and keeps the IP address, browser details and the link between a response and the invitation that produced it out of the saved response. It is enforced at the point of capture, so that data is never written to the response rather than merely hidden. It is not a promise that no record of a visit exists anywhere: our servers' request logs keep IP addresses and browser details for up to 30 days, our network provider (Cloudflare) sees each request, and the app keeps a short-lived abuse-protection record of the IP address for 48 hours. None of these is attached to the response or appears in exports; the Privacy Policy explains.
- How long are responses kept?
- Every new survey starts with a 24-month retention window: responses older than that are purged automatically and permanently. From the Pro plan you can shorten it for sensitive collections, or clear it to keep responses indefinitely. A survey with no window keeps its responses until you delete them.
- What does the AI actually do?
- A lot — it is the point of the platform, not an add-on. It drafts a complete survey (or a quiz, with the correct answers marked) from a plain-English description; finds the recurring themes across hundreds of open-text answers; writes a Decision Report with the verdict, ranked findings, what moves the score and recommended actions, dropping any AI figure the data contradicts; answers direct questions you put to a response set; drafts translations for multi-language surveys; and scans responses for anomalies, policy breaches and where risk concentrates. There is also a free help assistant on every page once you have an account. It runs on Anthropic Claude — the only AI provider your content is sent to, and never used to train it — metered by credits on every plan, Free included. Every AI output is editable and carries a plain notice of what to check — you stay accountable.
- Can I export my data?
- Yes, on every plan. Responses export as CSV, Excel, SPSS, an R bundle or a PDF summary; the survey itself exports as HTML, PDF, Excel, CSV or XML; and a Decision Report exports as PowerPoint, Word, PDF, JSON or XML. You can also share a single response by link, publish a read-only public results page (from Pro), or push completed responses to your own systems through signed webhooks or the REST API (Business).
- Can I use my own branding?
- Yes. Start from the clean Light, Classic, Dark and System preset looks — all contrast-checked — upload your logo on any plan, and from Pro build your own in the theme editor and turn off the Thisys branding on the respondent page.
From question to decision — in minutes.
Describe it, review the draft, send the link. Nothing to install, no card to enter.
Thisys